Welcome to Groomely! By enlisting your grooming services on our platform, you agree to the following terms and conditions:
1. Account Creation:
To showcase your grooming services on Groomely, you must create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials.
2. Service Listings:
Ensure that all grooming services listed on Groomely are accurate, lawful, and within the confines of our platform guidelines. Misleading information or prohibited services may result in the suspension of your account.
3. Transaction Processing:
Groomely facilitates transactions between shop owners and buyers. Upon the completion of a service, shop owners agree to provide the services as described and promptly mark the transaction as complete.
4. Communication and Professionalism:
Shop owners must communicate professionally with buyers through Groomely's messaging system. Any form of harassment, offensive language, or unprofessional behavior may lead to account suspension.
5. Service Pricing:
Shop owners have the autonomy to set their service prices on Groomely. However, prices should be reasonable, and any sudden, significant price changes may be subject to review by Groomely.
6. Transaction Fees:
Groomely charges a transaction fee for completed services. By enlisting your services, you agree to Groomely's fee structure, which may be subject to change. Any fee adjustments will be communicated in advance.
7. Cancellation Policy:
Establish a clear cancellation policy for your services. Buyers may be entitled to refunds based on the cancellation policy outlined in your service listings.
8. Data Security:
Shop owners are responsible for the security of their account information. Groomely employs industry-standard measures to protect your data, but shop owners should also take necessary precautions.
9. Termination of Account:
Groomely reserves the right to terminate accounts that violate our terms and conditions. Shop owners may appeal termination decisions by contacting Groomely's customer support.
10. Changes to Terms & Conditions:
Groomely may update these terms periodically. Shop owners will be notified of significant changes. Continued use of Groomely after such updates implies acceptance of the revised terms.