Welcome to Groomely! By using our platform to book grooming services, you agree to the following terms and conditions:

1. Account Creation:

To book grooming services on Groomely, you must create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials.

2. Service Booking:

Buyers may browse and book grooming services listed on Groomely. Ensure that your service preferences are accurately communicated, and payment details are up-to-date for a seamless booking experience.

3. Transaction Processing:

Groomely facilitates transactions between buyers and shop owners. Upon completion of a service, buyers agree to mark the transaction as complete and may leave a review for the shop owner.

4. Communication and Respect:

Buyers must communicate respectfully with shop owners through Groomely's messaging system. Any form of harassment, offensive language, or disrespectful behavior may lead to account suspension.

5. Payment Processing:

Buyers are responsible for paying the agreed-upon price for booked services. Groomely uses trusted third-party payment gateways to process payments securely.

6. Refund Policy:

Buyers are subject to the refund policy outlined by the shop owner for each service. It is the buyer's responsibility to review and understand the cancellation and refund policies before booking.

7. Data Security:

Buyers are responsible for the security of their account information. Groomely employs industry-standard measures to protect your data, but buyers should also take necessary precautions.

8. Termination of Account:

Groomely reserves the right to terminate accounts that violate our terms and conditions. Buyers may appeal termination decisions by contacting Groomely's customer support.

9. Changes to Terms & Conditions:

Groomely may update these terms periodically. Buyers will be notified of significant changes. Continued use of Groomely after such updates implies acceptance of the revised terms.